1. Session Information

1.1 We will meet weekly at an agreed time for a 50-minute session.

1.2 We recommend an initial commitment of 6 sessions to allow our work to develop. After this, you can make an informed decision about continuing therapy, which then becomes open-ended until we agree to conclude.

1.3 Your agreed time slot will remain available to you throughout our contract unless circumstances require review.

1.4 If you're late, your therapist will be available for the remainder of our scheduled time, but sessions will end at the agreed time.

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2. Fees and Payment

2.1 The fee is £60 per online session, and £72 for in-person sessions, subject to periodic review with one month's notice of any changes.

2.2 Payment is due before each session by online payment via the invoice link you will receive via email.

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3. Cancellations and Holidays

3.1 We require 48 hours' notice for cancellations. Sessions cancelled with less notice will be charged at the full fee.

3.2 Your therapist will give you advance notice of holidays. There is no charge for sessions when they are away.

3.3 Please give as much notice as possible of your planned absences.

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4. Contact Between Sessions

4.1 Your therapist's contact details are for scheduling and cancellations only. They work weekdays and will respond during these times.

4.2 In emergencies, please contact:

• Emergency Services: 999

• NHS: 111

• Samaritans: 116 123

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5. Confidentiality

5.1 Our sessions are confidential, with the following exceptions:

• Risk of serious harm to yourself or others

• Legal requirements (e.g., terrorism, safeguarding issues)

• Discussion in clinical supervision (without using your full name)

5.2 Therapists keep brief, secure notes in accordance with GDPR requirements and the BACP Ethical Framework.

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6. Therapeutic Approach and Commitment

6.1 All therapists have a unique approach to therapy. We try to tailor interventions to each client's needs and personality.

6.2 Therapy can be challenging, and you may sometimes feel reluctant to attend. It is encouraged that you to discuss such feelings in your sessions, as they can be an important part of the process.

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7. Endings

7.1 We will typically agree together when it's time to end therapy. If you wish to end therapy, it is encouraged to have 1 or 2 sessions' notice to ensure a proper closure.

7.2 If you're considering ending therapy due to difficulties or distress, please discuss this with your therapist.

 

8. Complaints and Ethics

8.1 We adhere BACP Ethical Framework which is available here: https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/